Privacy Policy

Introduction

Pick and Pack ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you install and use our Shopify application.

Information We Collect

When you install our app, we collect the following information from your Shopify store:

• Store domain name and basic store information
• Order data (order numbers, customer names, email addresses, shipping and billing addresses)
• Product and line item information related to orders

How We Use Your Information

We use the information collected to:

• Generate packing slips and picking lists for your orders
• Display order information in the operations dashboard
• Provide the core functionality of the application

Data Storage and Security

Your data is stored securely in our database. We use industry-standard security measures including encrypted connections and secure authentication tokens. Access tokens provided by Shopify are stored securely and are only used to communicate with the Shopify API on your behalf.

Data Sharing

We do not sell, trade, or otherwise transfer your information to third parties. Your data is only used to provide the services described in this application.

Data Retention

We retain your data for as long as you have the app installed. When you uninstall the app, your access token is immediately revoked. Upon receiving a shop data erasure request from Shopify, all associated data is permanently deleted from our systems.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request deletion of your data
• Uninstall the app at any time, which will revoke our access to your store

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR). We process data requests and erasure requests submitted through Shopify's mandatory webhook system. If you are a customer of a store using our app and wish to request your data or its deletion, please contact the store directly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the Shopify App Store listing or visit JavaBeanAI.com.